Yolo247 General Terms and Conditions
1. Introduction and Acceptance
These General Terms and Conditions ("Terms") govern your use of the Yolo247 gaming platform operated by Yolo247 Limited, licensed and regulated by the Curacao Gaming Authority under license GLH-OCCHKTW0705052021. By creating an account, accessing our website, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
These Terms constitute a legally binding agreement between you ("Player," "User," "You") and Yolo247 Limited ("Company," "We," "Us," "Our"). If you do not agree with any part of these Terms, you must not use our services and should immediately cease all access to our platform.
2. Eligibility and Account Registration
To use Yolo247 services, you must be at least 18 years of age and legally permitted to participate in gaming activities in your jurisdiction. You represent and warrant that you meet these age requirements and that all information provided during registration is accurate, complete, and truthful.
You may only maintain one account per person, household, or IP address. Creating multiple accounts is strictly prohibited and may result in immediate account closure and forfeiture of funds. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3. Account Verification and Security
Yolo247 reserves the right to request identity verification documents at any time, including but not limited to government-issued photo identification, proof of address, and payment method verification. Failure to provide requested documentation within 30 days may result in account suspension and withdrawal restrictions.
You agree to implement reasonable security measures to protect your account, including using strong passwords and enabling two-factor authentication when available. You must immediately notify us of any unauthorized access to your account or suspected security breaches.
4. Deposits and Payments
All deposits must be made from payment methods registered in your name. Third-party payments are strictly prohibited and may result in account closure. Minimum deposit amounts vary by payment method and are clearly displayed during the deposit process.
Deposits are typically processed instantly, though some payment methods may experience delays due to banking procedures. Yolo247 does not charge fees for deposits, though your payment provider may impose charges. You are responsible for any currency conversion fees or international transaction charges imposed by your bank or payment provider.
5. Withdrawals and Processing
Withdrawal requests are processed within 24-72 hours for verified accounts, subject to additional security checks and verification procedures. First-time withdrawals may require additional documentation and may take up to 7 business days to process.
Withdrawals must be made to the same payment method used for deposits unless otherwise approved by our security team. Minimum withdrawal amounts apply and are clearly displayed in your account dashboard. You may be required to wager deposited funds at least once before withdrawal to comply with anti-money laundering regulations.
6. Bonuses and Promotions
All bonuses and promotions are subject to specific terms and conditions, including wagering requirements, time limits, and game restrictions. These terms are clearly displayed with each promotion and form part of these General Terms. Bonuses cannot be withdrawn until all wagering requirements are met.
Yolo247 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Bonus abuse, including but not limited to creating multiple accounts to claim promotions, will result in immediate bonus forfeiture and potential account closure.
7. Game Rules and Fair Play
All games are governed by their specific rules, which are available within each game or upon request. Game outcomes are determined by certified random number generators that are regularly tested by independent auditing companies to ensure fairness and randomness.
Any attempt to manipulate game outcomes, exploit software vulnerabilities, or engage in fraudulent activity is strictly prohibited. This includes but is not limited to the use of automated betting systems, collusion with other players, or any form of cheating. Violation of fair play policies will result in immediate account closure and forfeiture of funds.
8. Responsible Gaming
Yolo247 is committed to promoting responsible gaming practices. We provide various tools to help players manage their gaming activity, including deposit limits, session time limits, loss limits, and self-exclusion options. These tools can be accessed through your account settings.
If you believe you may have a gambling problem, we encourage you to seek help from professional organizations such as GamCare or Gamblers Anonymous. Self-exclusion requests are processed immediately and remain in effect for the requested period, during which your account will be inaccessible.
9. Prohibited Activities
The following activities are strictly prohibited: creating multiple accounts, sharing account credentials, using the platform for money laundering, engaging in fraudulent activities, attempting to hack or manipulate our systems, using automated betting software, and violating any applicable laws or regulations.
Players found engaging in prohibited activities may face immediate account suspension, forfeiture of funds, and potential legal action. We reserve the right to cooperate with law enforcement agencies in investigating suspected illegal activities.
10. Intellectual Property
All content on the Yolo247 platform, including software, graphics, logos, text, and trademarks, is the property of Yolo247 Limited or our licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.
The Yolo247 name, logo, and all related marks are trademarks of Yolo247 Limited. Unauthorized use of our trademarks is strictly prohibited and may result in legal action.
11. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which forms an integral part of these Terms. We implement industry-standard security measures to protect your personal and financial information.
We may share your information with third parties only as necessary to provide our services, comply with legal obligations, or as described in our Privacy Policy. You have the right to access, correct, or request deletion of your personal information subject to applicable laws and regulations.
12. Limitation of Liability
Yolo247 Limited's liability to you for any loss or damage is limited to the amount of funds in your account at the time of the incident. We are not liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business opportunities.
We do not guarantee uninterrupted service and are not liable for any losses resulting from technical failures, maintenance downtime, or circumstances beyond our reasonable control. Our maximum liability under these Terms shall not exceed the total amount of deposits made by you in the 12 months preceding the incident.
13. Dispute Resolution
Any disputes arising from these Terms or your use of our services should first be addressed through our customer support team. If a resolution cannot be reached, disputes may be escalated to our internal disputes procedure or to the Curacao Gaming Authority for mediation.
These Terms are governed by the laws of Curacao, and any legal proceedings must be brought in the courts of Curacao. By using our services, you consent to the jurisdiction of these courts for any legal matters arising from your use of our platform.
14. Changes to Terms
Yolo247 reserves the right to modify these Terms at any time. Significant changes will be communicated through email notification and prominent display on our website. Continued use of our services after changes become effective constitutes acceptance of the modified Terms.
It is your responsibility to regularly review these Terms to stay informed of any updates. If you do not agree with any changes, you must cease using our services and close your account.
15. Account Closure and Termination
You may close your account at any time by contacting customer support. Upon account closure, you will forfeit any unused bonuses, and remaining funds will be returned to you after deducting any applicable fees or charges.
Yolo247 reserves the right to close accounts for violations of these Terms, fraudulent activity, or at our sole discretion. In cases of account closure for violations, we may retain funds pending investigation and may report suspicious activities to relevant authorities.
16. Contact Information
For questions regarding these Terms or any aspect of our services, please contact our customer support team through live chat, email at support@yolo247.com, or through the contact methods available in your account dashboard.
These Terms and Conditions are effective as of the date of your registration and remain in effect until terminated in accordance with these provisions. Thank you for choosing Yolo247 for your gaming entertainment.